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Viewing a Payer's Payment History

Learn how to locate the Payment History tab, use date ranges to find specific billing periods, and view a complete chronological list of all payments processed for a Payer.

Updated over 2 weeks ago

Overview

The Payment History tab provides a comprehensive audit trail of all transactions associated with a specific client. This record begins automatically from the very first payment processed within that Payer’s record.


Locating Payment History

  1. Open the desired Payer record.

  2. Navigate to the Payment History tab, located on the far right side of the sub-navigation menu.


Managing the View

To find specific data points, use the following built-in filters:

  1. Search Box: Quickly find a specific transaction by typing in a payment ID or reference.

  2. Date Range: Enter "From" and "To" dates to view all payments processed within a specific time frame.

  3. Show All Payment History: Click this button on the right to clear all active filters and display every payment ever tied to that payer.

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