Overview
The Send Feedback link, located at the bottom of the left navigation bar, allows you to contact the LawPay Link Team directly without leaving the application.
The system automatically captures your user profile details so our team knows exactly who you are and which firm you are representing, saving you time on manual data entry.
Contact Options
Contact Support: Use this for general questions or comments. Submissions through this link automatically generate a support ticket. You will receive a confirmation email once your request has been received.
Send Product Feedback: We want to hear from you! Use this option to report a problem, suggest a new feature, or submit an enhancement request directly to our Product Team.
‼️ Urgent Issues: If you are reporting a major problem that requires immediate attention, please use the Contact Support option rather than Product Feedback for the fastest response. For critical emergencies, you can also call us at 800.459.5798.